AgeBridge
AgeBridge Guided Project · BeginnerAbout 3 hours

Appointment reminders with confirmation

Every morning the diary sends tomorrow's patients a WhatsApp reminder, and their answer changes the calendar.

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Before you start

Get ready

What you'll have at the end

Two scenarios: one messages tomorrow's appointments at nine every morning, the other reads the reply, ticks the confirmed appointments in the calendar and files the reschedules in a sheet.

What it proves

schedulingtwo-way messagescalendar write-back

Accounts to create

Google CalendarAppointments in and outDocsMakeVisual scenarios, free plan with 1,000 operations a monthDocsFree offerTwilioWhatsApp sandbox for testing without Meta verificationDocsFree offerGoogle SheetsYour database for the first buildsDocs

What it costs: Free: the Twilio trial credit covers sandbox messages, and the other three are free plans.

Have this ready

  • Your own phone with WhatsApp, to be the test patient
  • One made-up clinic whose diary you are reminding for
  • How messaging works here: the Twilio WhatsApp sandbox can only message numbers that joined it with a code, which is exactly what you want while testing and costs nothing; a real clinic moves to the WhatsApp Business Platform with a verified Meta business account and message templates approved in advance, and only the sending module in the scenario changes.

How it fits together

Schedule 09:00every day, without anyone rememberingGoogle Calendartomorrow's appointments onlyTwilio WhatsAppa reminder with two answersThe patientreplies 1 or 2Routerconfirm or rescheduleCalendar and sheeta tick, or a row to call back
  1. Schedule 09:00: every day, without anyone remembering
  2. Google Calendar: tomorrow's appointments only
  3. Twilio WhatsApp: a reminder with two answers
  4. The patient: replies 1 or 2
  5. Router: confirm or reschedule
  6. Calendar and sheet: a tick, or a row to call back